As per the CLCAU Developer Guidelines Version 1.8, below is a list of agreed values acceptable for the Problem Type Field. Please note that this field must ONLY contain a choice of one of the these values in order for the sync to CLASS to be successful.
Problem Type |
Acts intended to cause injury |
Adoption |
Application to court for departures |
Australian legal system |
Change name or birth records |
Child contacts or contact orders |
Child protection application/orders |
Child protection other |
Child representation/Independent Children’s Lawyer |
Child residency |
Child support agreement S128 application |
Child support agreement stays |
Child support appeal |
Child support declaration |
Child support other |
Child support review of assessment |
Client Support |
Consumer complaints building |
Consumer complaints fair trade/trade/sell practice |
Consumer complaints financial/insurance/super etc |
Consumer complaints health |
Consumer complaints legal/solicitors |
Consumer complaints medical, including psychiatric |
Consumer complaints Other |
Consumer complaints products |
Consumer complaints services |
Consumer credit |
Contempt |
Counselling |
Court Support |
Credit and debt bankruptcy |
Credit and debt collection |
Credit and debt consumer credit |
Credit and debt information/privacy |
Credit and debt management/negotiation |
Credit and debt Other |
Credit and debt owed by client |
Credit and debt owed to client |
Credit and debt recovery (court) |
Dangerous/neg acts endanger persons/abduct/offence |
Deception and related offences |
Discrimination age |
Discrimination disability |
Discrimination marital status |
Discrimination Other |
Discrimination political beliefs |
Discrimination pregnancy |
Discrimination race |
Discrimination religion |
Discrimination sex/gender |
Discrimination sexual orientation |
Divorce |
DNA testing |
Employment conditions/entitlements |
Employment Other |
Employment unfair dismissal |
Environment administration |
Environment industry issues eg mining, fishing etc |
Environment Other |
Environment planning |
Environment pollution/chemicals etc |
Family Law Other |
Family or domestic violence |
Family or domestic violence order |
Fence / Boundaries / Ret.Wall / Encroachment |
Govt pensions/benefits allowances breaches |
Govt pensions/benefits allowances Other |
Govt pensions/benefits allowances-recovery overpaymnt |
Govt pensions/benefits allowances-refusal eligibility |
Govt pensions/benefits allowances-review of benefit |
Govt/admin complaints - govt processes/procedures |
Govt/admin complaints against other govt official |
Govt/admin complaints against police |
Govt/admin complaints/issues relating to govt Other |
Govt/admin disputes etc with schools |
Govt/admin FOI/privacy |
Govt/admin issues relating to fines |
Govt/admin local government, including by-laws |
Govt/admin mental health |
Guardianship for adults |
Hague convention |
Health |
Homicide and related offences |
Illicit drug offences major |
Illicit drug offences minor |
Immigration Bridging Visas |
Immigration Change of Status General-Onshore |
Immigration Economic |
Immigration General-Offshore |
Immigration Health/Character |
Immigration Ministerial Intervention |
Immigration Misc |
Immigration Other Family-Offshore |
Immigration Other Family-Onshore |
Immigration Other Visa |
Immigration Partner-Offshore |
Immigration Partner-Onshore |
Immigration Refugee/Humanitarian-Offshore |
Immigration Refugee/Protection Visa-Onshore |
Immigration Temporary Visas |
Immigration Tribunal/Appeal |
Immigration Unlawful |
Immigration Visitor |
Injunctions |
Injuries assaults |
Injuries compensation |
Injuries employment |
Injuries Other |
Injuries sexual assaults, including rape |
Injuries transport/motor vehicle accident |
Legal services/getting legal help |
Maintenance agreement child |
Maintenance agreement spouse |
Maintenance application child |
Maintenance application spouse |
Maintenance enforcement child |
Maintenance enforcement spouse |
Maintenance issues other |
Maintenance variation child |
Maintenance variation spouse |
Mental health law |
Miscellaneous offences |
Motor vehicle accident |
Motor vehicle Other |
Motor vehicle property damage |
National Security offences |
Neighbourhood disputes complaints about neighbours |
Neighbourhood disputes Other |
Offences-justice procedure govt security/oprtns |
Other and misc offences incl weapons/explosives |
Other civil |
Other civil company/commercial/corprtns/incorp law |
Other civil contracts |
Other civil defamation/libel |
Other civil legal system or process |
Other civil property disputes |
Other civil property/conveynce/body corp/squatting |
Other civil violence/restraining orders |
Other criminal law problem type |
Overseas jurisdiction |
Parental abduction |
Parenting plan |
Paternity |
People smuggling |
Proceeds of crime |
Prohibited and regulated weapons and explosives offences |
Property damage |
Property damage and environmental offences |
Property de facto |
Property in marriage |
Property other |
Public order offences |
Registration |
Relationship issues |
Road traffic and motor vehicle regulatory offences |
Robbery extortion and related offences |
Separation |
Sexual assault and related offences |
Specific issues |
Storm Water / Drains / Plumbing |
Strata / co-Op/Clubs / Association |
Taking child interstate |
Taking child overseas |
Technology or surrogacy |
Tenancy - Garden |
Tenancy - pets |
Tenancy access |
Tenancy agreement |
Tenancy bond |
Tenancy ending tenancy |
Tenancy fees and other charges |
Tenancy general rights and responsibilities |
Tenancy notice |
Tenancy Other |
Tenancy privacy |
Tenancy rent |
Tenancy repairs |
Tenancy security |
Tenancy services |
Tenancy share accommodation |
Tenancy termination by lessor |
Tenancy termination by tenant |
Theft and related offences |
Trees / Shrubs / Vegetation |
Unlawful entry with intent burglary break/enter |
Veterans entitlements |
Victim compensation |
Wills/probate guardianship/trusteeship |
Wills/probate making/contest/obtain benefit under |
Wills/probate Other |
Wills/probate power of attorney |