If you are experiencing this problem, you may also experience the following issue: The Konekta plugin says I'm not logged in
Please also refer to the Actionstep article Allowing your browser to save cookies from websites
You can login successfully to the GlobalX portal, however when you click on a GlobalX link from the Konekta plugin, you can't get past the "Login" page. Specifically, when you enter your password and click the Login button, the login page simply re-loads and you can't get through to the GlobalX order page.
Your browser cookie settings may be blocking the GlobalX page from logging you in.
For example, if you have your web browser (such as Chrome) set to Block third-party cookies:
In Chrome, navigate to Settings > Privacy and security > Cookies and other site data:
Important: Make sure you do not check the box labelled "All cookies, on this site only"
Once completed, you should see [*.]globalx.com.au as follows: